About our return policy

If you're not happy with your purchase or think your products arrived damaged, you can send any unused item back to us within 14 days of the delivery date.

Please contact our customer services and get a return label in order to return a product.

Please return the products in clean and unused condition in their original packaging.

Return address:

KARACA LISANS GERMANY GMBH Venloer Str. 1305c, 50829 Kölnh